Return & Refund Policy

Return & Refund Policy

Thank you for shopping at Hockjersey. Please review this policy before placing your order.

Eligible Issues

Returns or refunds may be available when an item is defective, damaged on arrival, incorrect, or missing required parts.

Customized Items

Customized jerseys with name and number cannot be returned unless there is a product quality issue or we sent the wrong customization.

Size Choice

Please check the size chart carefully before ordering. We cannot accept returns caused only by choosing the wrong size if the item matches the size chart.

How to Request Support

Contact service@hockjersey.com within 7 days of delivery. Please include your order number and clear photos of the item and packaging.

Refund Review

After we review the evidence, we will offer a suitable solution such as replacement, partial refund or refund where applicable.